Industrial Surplus Oregon
Customer's Freight Shipping Information
Customer's Freight Shipping Information
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Please fill out and return this form via email if you need freight logistics assistance.
We require a deposit on freight booked through our accounts (see details below). If you are paying the freight carrier directly (typically for FTL or unwieldy LTL shipments), no deposit is required.
Freight deposit details:
We require a deposit equal to 33% of the freight rate total if your freight is billed to our account with the freight carrier (minimum $100; maximum $300). Your deposit is held to cover any unexpected overages; any remaining balance will be refunded once we receive the freight carrier’s invoice. We typically carry Net 30 terms with logistics companies, which means that your refund might take +/- 45 days.
- This is typically only for items shipped on a pallet, not for larger items requiring substantial deck space or permits.
- In the latter case, you will pay the carrier / logistics co. directly.
*Depends upon the carrier & how they handle billing